Step 7

Step 7: Communication

Stakeholder communication matrix

Stakeholder Group	Key Messages	Communication Formats	Engagement Strategies	Timing	Success Indicators
	Avoided long-term costs; alignment with sustainability targets; co-benefits for residents.	Briefing notes, council presentations, executive summaries.	Quarterly closed-door briefings; joint site visits; tailored Q&A.	Before each budget cycle and at major milestones.	Council resolution; multi-year budget commitment.

All key stakeholders covered?Messages tailored?Formats appropriate?Success indicators measurable?